Blue Dot Courier – Terms & Conditions

1. Blue Dot Courier reserves the right to refuse the carriage of any document, parcel, or shipment from any person, company, or organization at its sole discretion.
2. Blue Dot Courier shall not be held responsible for any undeclared, prohibited, restricted, or hidden items found within a shipment.
3. Customers are strongly advised to insure valuable shipments. Blue Dot Courier shall not be liable for loss or damage to uninsured valuable items.
4. Blue Dot Courier shall not be responsible for loss, damage, delay, or non-delivery caused by circumstances beyond its control, including but not limited to natural disasters, floods, fires, accidents, riots, strikes, civil disturbances, terrorism, war, or government actions.
5. All shipments may be inspected, scanned, or opened by customs authorities, airport security, government agencies, or Blue Dot Courier whenever required by law or operational procedures.
6. Blue Dot Courier reserves the right to inspect any shipment to ensure compliance with destination country regulations and transportation standards.
7. The company does not accept cash, currency, precious metals, jewelry, hazardous materials, explosives, firearms, narcotics, or any item prohibited by local, national, or international regulations, including IATA guidelines.
8. Any customs duties, taxes, levies, storage charges, penalties, or government fees imposed by destination authorities shall be borne solely by the consignor or consignee.
9. Blue Dot Courier shall not be liable for losses resulting from seizure, confiscation, detention, or destruction of shipments by customs or government authorities.
10. While every effort is made to ensure timely pickup and delivery, Blue Dot Courier does not guarantee delivery times and shall not be liable for delays caused by airlines, customs authorities, transportation providers, weather conditions, or other external factors.
11. Delivery schedules are estimates only and may vary due to operational, regulatory, or unforeseen circumstances.
12. Blue Dot Courier reserves the right to open and inspect any shipment to prevent misuse of its services or transportation of prohibited goods.
13. Any shortage, damage, or discrepancy must be reported in writing within 24 hours of delivery. Claims submitted after this period may not be accepted.
14. The maximum liability of Blue Dot Courier for any loss or damage shall not exceed ₹1,000 per shipment unless additional insurance has been purchased.
15. Blue Dot Courier reserves the right to modify, suspend, or discontinue any service without prior notice.
16. Blue Dot Courier operates as a courier and logistics service provider and accepts shipments subject to these Terms & Conditions.
17. Customers are solely responsible for accurately declaring the contents, value, and nature of their shipments.
18. Blue Dot Courier reserves the right to take legal action against any individual or organization that provides false declarations or attempts to ship prohibited or restricted items.
19. By booking a shipment, the customer confirms that they have read, understood, and agreed to these Terms & Conditions.
20. No verbal agreements or special arrangements shall override these Terms & Conditions unless confirmed in writing by Blue Dot Courier.
21. Blue Dot Courier reserves the right to transport shipments using any suitable carrier, route, transportation method, or logistics partner necessary to complete delivery efficiently and safely.
22. Blue Dot Courier shall not be responsible for indirect, incidental, consequential, or business losses arising from shipment delays, loss, or damage.
23. Customers must provide complete and accurate sender and receiver information. Blue Dot Courier shall not be responsible for delays caused by incorrect or incomplete addresses.
24. By using Blue Dot Courier services, customers acknowledge and accept all applicable shipping regulations, customs requirements, and destination country restrictions.